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Terms and Conditions

MINT HOME – TERMS AND CONDITIONS

The following terms and conditions of sale apply to all purchases made by you from Mint Home ABN 41 369 980 815.

Mint Home operates as a trade and wholesale business only and does not supply goods on a retail basis. A minimum charge of $300.00 (plus GST) applies to all orders and Mint Home will not be obliged to fulfill any orders that do not comply with these terms.

Orders and Delivery

Your completion of the order form will constitute an offer by you to purchase the items specified by you. All orders are subject to our acceptance. You will not be entitled to ownership of the items that you have purchased until we have received payment in full for the items that you have purchased along with payment of the delivery costs.

When you make an order you must advise us of the street address to which your order is to be delivered. We will then advise you of the courier fees for delivery of your order. The courier fees must be paid in full before the delivery is made. We cannot accept payment upon delivery. You must provide us with a street address for delivery as we are unable to post items to a PO Box. Someone must be available to accept receipt of the order at the delivery address during regular business hours of 9am to 5pm Monday to Friday. It will be your responsibility to ensure that an authorised signatory is at the delivery address to accept your order. We are entitled to presume that anyone at the delivery address who receives the items is authorised to receive the items and it is your responsibility to ensure that an appropriate person is available to accept delivery. If there is no one at the delivery address or no one of appropriate age to receive the order then we may charge you additional delivery fees.

We aim to ensure that all orders are available for delivery within 1 to 7 days. You will be notified in the event that delivery of your order is likely to be delayed. We are not obliged to deliver your order until you have made full payment of the price of the items that you have purchased plus GST and courier fees. It is your responsibility to ensure that payment is made in a timely manner.

Prices and Payment

All prices quoted are exclusive of Goods and Services Tax (GST). You will be provided with a valid tax invoice after you have placed your order. You must provide us with your ABN. You will be required to make payment of GST applicable to your order prior to delivery.

Prices quoted are subject to change. However, you will not be required to pay additional costs in the event that prices increase after your order is made. We will honour all orders at the price quoted at the time the order is made.

All payments must be made into the Mint Home Bank Account the details of which are specified on our website (www.minthome.com.au).

We will not be responsible for errors in pricing that appear on our website. In the event of a pricing error we will notify you before your order is delivered and you will have the opportunity to cancel your order.

Stock Availability

We will endeavour to specify on our website in the event that any items of stock are unavailable. However, it is always possible that an item may become unavailable before we have had an opportunity to update our website. In the event that you submit an order for an unavailable item you will be notified as soon as possible and payment will not be required. We take no responsibility for ensuring the availability of products advertised on our website.

Returns and Refunds

Once your order has been placed we will accept your order as final and changes or cancellations cannot be made to the order without our express agreement. When you place your order you agree to all of the terms and conditions specified herein.

You are only entitled to return items that you have purchased from us in the event that they are faulty or damaged. You must notify us of any fault or damaged items within 48 hours of delivery of your order to your specified address. Credit Note will be issued for the faulty or damaged items.

We aim to provide up-to-date and accurate images and pictures of our items on our website. However, our pictures of our items may differ from the actual items ordered by you. Images on our website are for illustrative purposes only. You will not be entitled to return any items that you have ordered on the basis that they differ from the pictures displayed on our website. Damaged or faulty items will not be accepted as returned if not in its original packaging and intact.

You will not be entitled to a refund in the event that you change your mind about your order. Your order is considered as final once it has been submitted.

Courier costs are non-refundable.

Refunds will only be issued to the extent required by the Trade Practices Act 1974 (Cth) and the relevant state legislation.

Privacy

We will not reveal your personal information to external organisations except for the purposes of fulfilling your order.

You may be required to provide us with your email address prior to or upon placing your order. Once your order has been processed we may contact you to ascertain your satisfaction in relation to our services. We may also provide you with newsletters and offers by email in the future. Please advise us in the event that you do not wish to be included in our mailing lists.

We will store your email address to keep you up-to-date with news and offers regarding our products. Your email address will not be given, rented or shared with any third parties for any reasons.

We respect your privacy and recognise your right to protection of all personal information you provide to us including your name, your address, telephone number and email address.

You agree to take responsibility for the safe keeping of your email address. You will be liable if your email address is used by an unauthorised person and you hereby agree to release and indemnify us in connection with any use (whether authorised or unauthorised) of your email address.

Warranties

We make no warranty as to the quality or suitability of any items purchased by you. Upon delivery all items that you have ordered will be at your risk. We will not be responsible for any damage suffered by any person using any items ordered from us.

Indemnity

You hereby agree to indemnify us against all claims, actions, suits, demands or costs made on or against us by any person arising from the supply or use of any items supplied by us to you.

We will not be responsible for direct or indirect damages and consequential losses associated with damage to goods occurring during delivery.

Miscellaneous

Your order is governed by the terms and conditions current when your order is placed. These terms and conditions may be altered without notice and it is your responsibility to read and understand the terms and conditions each time you place an order.

All purchases made from Mint Home and these terms and conditions are subject to the laws of Victoria, Australia.

 
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